Lifeguard – Albuquerque, New Mexico
“Pilot Randy Hewitt provided our medical crews with a very thorough orientation and review of the features of our aircraft. He covered a variety of emergency scenarios and procedures, including Crew Resource Management.
“I also really appreciate pilot Bill Norton’s involvement with our Safety Committee. He is very even-toned, informative, and able to explain things in layman’s terms. He’s also kept us informed with respect to new/updated policies, procedures, and training dealing with safety issues. Darrell Rickert and his crew of mechanics (Pete Clark and Dave Modisette) worked through a variety of aircraft issues including electronics, positioning and securing of equipment, climate control and more. They have always been very helpful and continue to work on our aircraft to ensure safety and comfort.
In addition, Bernard Raysor and Sean Mulholland have both been open and informative as we worked through investigations of incidents and safety concerns. The each demonstrated a commitment to safety and transparency. They also assisted in helping to put things into the proper perspective.”
- Jim Allday / Chief Flight Nurse / Lifeguard Air Emergency Services